• Fast FREE UK Delivery On orders over £25
  • Medical Grade Products All items sterile sealed
  • Discreet Delivery In Plain Packaging
  • 30 Day Money Back Guarantee Terms and conditions apply

Shipping Policy

Order before 3pm (Mon - Fri) and we'll ship it out the same day so you get it as quickly as possible!

FREE UK STANDARD DELIVERY 

When you spend £25 or more.

Delivery in 2-5 working days

Tracked Royal Mail 48 Delivery £3.99

Delivery in 2-3 working days 

Tracked Royal Mail 24 Delivery £4.99

Delivery in 1-2 working days 

DPD Next Working Day £5.99

Delivery in 1-2 working days 

Parcel Force 24 Delivery £9.99

Delivery in 1 working day 

DPD Saturday Delivery £10.99

Order Friday before 3pm for delivery on Saturday

 

Packaging

Our orders are always sent in plain, discreet packaging and our returns address does not show what is in the package.

img-8241.jpeg  img-8242.jpeg

 

All items are shipped from our office in Norwich, UK

UKMEDI
Viking Business Centre
Turnpike Close
Norwich
NR6 5BD

 

Non UK Shipping

Shipping costs are calculated at checkout.

 

Tracking

Where you have selected Tracked delivery of your order you can check the delivery status online from the email sent at dispatch or your customer account. If you can't find it or need some help just phone or email us and we would be pleased to help.

Items without end to end tracking do still have a tracking number, this is activated once your order is delivered and provides a proof of postage with GPS location of delivery.

 

My order hasn't arrived

Where you have selected Tracked delivery of your order you can check the delivery status online from the email sent at dispatch or your customer account

If there's a problem with the tracking or your order hasn't been received within the timeframe selected when you ordered please phone or email us so we can investigate your delivery. 

If your order is late and you've paid for fast delivery we will refund the additional costs. 

An order +2 working days past the expected delivery date will be considered lost in the post and we will either replace or refund the full order costs.